madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 2032856611
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number. This will prompt a verification code (OTP) that you'll need to enter to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues after sending the OTP, try clicking on it again to see if it triggers. If the OTP expires without arrival, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, send your updated KYC details via email to our customer support team to facilitate a smooth account transfer. This will help resolve any issues and allow you to continue using your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and log back in to access the updated app. This should allow you to play without any complications.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, not including bonus rewards. You cannot withdraw bonus money collected separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays can cause additional waiting time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Withdrawals are allowed for the money won playing games with the bonus amount. This money is separate from the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, go to your account settings to check your transaction history. If your withdrawal is not showing up, don't worry, it should be added to your wallet account within 24 hours. If you still encounter problems, you can contact the care centre for assistance.
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